Potential Compromise of Personal Information
This MARADMIN notifies Marines of a potential compromise of personal information caused by a Department of Veterans Affairs (DVA) employee, affecting veterans, active duty, and reserve personnel. The DVA has established a call center (1-800-333-4636) and website for affected individuals to obtain information and learn about identity protection measures. Marines are advised to monitor financial accounts closely and take protective steps, including placing fraud alerts on credit reports.
Issued: June 9, 2006
1. THIS MARADMIN IS TO NOTIFY YOU OF A POTENTIAL COMPROMISE OF PERSONAL INFORMATION GENERATED BY AN EMPLOYEE OF THE DEPARTMENT OF VETERANS AFFAIRS (DVA); IT POTENTIALLY AFFECTS A NUMBER OF VETERANS, AS WELL AS ACTIVE DUTY AND RESERVE PERSONNEL. THE MARINE CORPS PRIVACY ACT OFFICE IS AWAITING FURTHER INFORMATION FROM THE OFFICE OF THE SECRETARY OF DEFENSE (OSD) AND DVA TO DETERMINE THE EXACT SCOPE OF THE COMPROMISE AND TO ENSURE THAT MARINES AND THEIR FAMILIES ARE AWARE OF THE IMPACT AND STEPS THEY MAY TAKE TO PROTECT THEMSELVES FROM ANY SUBSEQUENT MISUSE OF THEIR PERSONAL INFORMATION. 2. THE DVA CURRENTLY PLANS TO SEND OUT INDIVIDUAL NOTIFICATION LETTERS TO ALL MARINES AFFECTED BY THE COMPROMISE. ADDITIONALLY, WORKING WITH OTHER GOVERNMENT AGENCIES, THE DVA HAS ALSO SET UP A SPECIAL LINK AT THE WEBSITE WWW.FIRSTGOV.GOV/VETERANSINFO.SHTML AND A MANNED CALL CENTER THAT AFFECTED PERSONNEL MAY CALL TO OBTAIN INFORMATION ABOUT THIS SITUATION AND LEARN MORE ABOUT CONSUMER IDENTITY PROTECTIONS. THE TOLL FREE NUMBER IS 1-800-333-4636. THE CALL CENTER WILL OPERATE FROM 0800 TO 2100 (EDT), MONDAY THROUGH SATURDAY FOR AS LONG AS NECESSARY. 3. AT THIS POINT, THERE IS NO EVIDENCE THAT ANY COMPROMISED DATA HAS BEEN USED ILLEGALLY. HOWEVER, THE DVA IS ASKING ALL WHO HAVE BEEN POTENTIALLY AFFECTED TO BE EXTRA VIGILANT AND TO CAREFULLY MONITOR BANK STATEMENTS, CREDIT CARD STATEMENTS AND ANY STATEMENTS RELATING TO RECENT FINANCIAL TRANSACTIONS. 4. THE FOLLOWING ARE TIPS ON HOW TO WATCH FOR AND DETECT SUSPICIOUS ACTIVITY: A. CLOSELY MONITOR BANK AND CREDIT CARD STATEMENTS FOR FRAUDULENT TRANSACTIONS. MONITORING ACCOUNTS ONLINE IS THE BEST WAY TO DETECT FRAUD EARLY. B. PLACE A 90-DAY FRAUD ALERT ON ALL CREDIT REPORTS, WHICH TELLS CREDITORS TO CONTACT THE ACCOUNT OWNER BEFORE OPENING ANY NEW ACCOUNTS OR MAKING ANY CHANGES TO EXISTING ACCOUNTS. THIS ACTION MAY CAUSE DELAYS WHEN TRYING TO OBTAIN NEW CREDIT. C. THE INITIAL STEP IS TO CONTACT ANY ONE OF THE THREE CONSUMER REPORTING COMPANIES FOR INFORMATION ON HOW TO OBTAIN A COPY OF CREDIT REPORTS AND/OR PLACE FRAUD ALERTS ON ACCOUNTS. THE CONSUMER REPORTING COMPANIES ARE: - EQUIFAX: 1-800-525-6285, WWW.EQUIFAX.COM - EXPERIAN: 1-888-397-3742, WWW.EXPERIAN.COM - TRANSUNION: 1-800-680-7289, WWW.TRANSUNION.COM THE COMPANY CALLED IS REQUIRED TO CONTACT THE OTHER TWO. ONCE THE FRAUD ALERT IS CREATED, FREE COPIES OF THESE CREDIT REPORTS WILL BE MADE AVAILABLE. SAILORS SHOULD REVIEW THESE REPORTS FOR INQUIRIES FROM COMPANIES THEY HAVE NOT CONTACTED OR ACCOUNTS THEY DIDNT OPEN. 5. IF FRAUDULENT ACCOUNTS OR TRANSACTIONS ARE FOUND: A. CONTACT THE FINANCIAL INSTITUTION TO CLOSE THE FRAUDULENT ACCOUNTS OR ACCOUNTS THAT HAVE BEEN TAMPERED WITH. B. FILE A REPORT WITH THE LOCAL POLICE DEPARTMENT. C. FILE A COMPLAINT WITH THE FEDERAL TRADE COMMISSION (FTC). 6. ON JUNE 13, 2006, MANPOWER AND RESERVE AFFAIRS WILL BE STANDING UP A WEB PORTAL THAT WILL ALLOW MARINES TO INPUT THEIR SSN'S TO SEE OF THEY WERE PART OF THE VA'S AFFECTED LIST. PLEASE VISIT WWW.MANPOWER.USMC.MIL AND LOOK UNDER NEWS AND FEATURES FOR UPDATED INFORMATION RELATING TO THIS TOPIC. 7. ADDITIONALLY, THERE IS E-LEARNING PROVIDED ON THE NAVY KNOWLEDGE ON LINE (NKO) WWW.NKO.NAVY.MIL WEB SITE, COURSE TITLE: IDENTITY THEFT AND CATALOG CODE FS0406_ENG. LOG INTO NKO, CLICK LEARNING TAB, CLICK E-LEARNING AUTO-LOGON GEAR LINK, CLICK ADVANCED SEARCH, UNDER COURSE TITLE ENTER IDENTITY THEFT, ENROLL AND BEGIN TRAINING. 8. MARINES CAN ALSO VISIT THE FTC WEBSITE AT WWW.CONSUMER.GOV/IDTHEFT FOR INFORMATION TO HELP DEFEND AGAINST IDENTITY THEFT.