Problems with the 22 July 2003 MCTFS Update and Extract (U E)
This MARADMIN notifies commanders that due to a system failure during the 22 July 2003 MCTFS update and extract process, some Marines will not receive all recently reported pay-related entitlements in their 1 August paycheck. Approximately 80% of required transactions were completed before the malfunction, and affected pay entries will not take effect until the 15 August payday.
Issued: July 25, 2003
1. THIS MESSAGE IS SENT TO INFORM COMMANDERS THAT DUE TO A SYSTEM FAILURE DURING THE 22 JULY UPDATE AND EXTRACT (U&E) PROCESS, SOME MARINES WILL NOT RECEIVE ALL RECENTLY REPORTED PAY-RELATED ENTILTLEMENTS IN THEIR 1 AUGUST PAY CHECK. WHILE THE ERROR WILL NOT AFFECT A MARINE'S BASE PAY, PAY TRANSACTIONS SUCH AS TAX EXEMPTIONS, BAH, FSA, CSB, START/STOP CONUS COLA, SPOUSE SGLI, AND FORFEITURES MAY BE AFFECTED. 2. MCTFS CONDUCTS BI-MONTHLY U&ES TO RECONCILE EACH MARINE'S PAY RECORD AND CALCULATE THE ACCURATE PAYDAY AMOUNT BASED ON DATA RESIDENT IN MCTFS AT THE TIME OF U&E. DURING THE U&E FOR THE 1 AUGUST 2003 PAYDAY, THE AUTOMATED FILE TRANSFER AND RECONCILIATION PROCESS SERVER WENT DOWN, EFFECTIVELY STOPPING ANY FURTHER DIARIES FROM BEING LOADED THROUGH THE AUTOMATED COLLECTION SERVER PROCESS. APPROXIAMATELY 80% OF THE REQUIRED TRANSACTIONS HAD BEEN COMPLETED AT THE TIME OF THE MALFUNCTION. THOSE PAY RELATED DIARY ENTRIES THAT FAILED TO LOAD AS A RESULT OF THE SERVER MALFUNCTION WILL NOT TAKE EFFECT UNTIL THE 15 AUGUST PAYDAY. 3. AGGRESSIVE EFFORTS ARE ONGOING AT DFAS KANSAS CITY AND WITHIN M&RA (MI) TO DETERMINE THE CAUSE OF THE SERVER FAILURE, AND TAKE CORRECTIVE ACTION TO PREVENT A REOCCURENCE OF THIS EVENT. ADDITIONALLY, THE LOCAL MISSO IS AVAILABLE TO ANSWER QUESTIONS AND ASSIST COMMANDS AS REQUIRED.