Multiple Submissions of Request for Investigations

1. RECENT INFORMATION FROM THE DEPARTMENT OF THE
NAVY CENTRAL ADJUDICATION FACILITY (DONCAF) REVEALED THAT MULTIPLE
SUBMISSIONS OF REQUESTS FOR INVESTIGATION ARE OCCURING FROM VARIOUS
SOURCES WITHIN THE MARINE CORPS. THE RESULT IS THAT THE MARINE
CORPS IS CHARGED TWICE FOR ONE INDIVIDUAL'S INVESTIGATION. THIS IS
A WASTE OF SCARCE RESOURCES AND CREATES UNNECESSARY WORK IN THE
OVERBURDENED INVESTIGATIVE PROCESS. PROPER USE OF THE JOINT
PERSONNEL ADJUDICATION SYSTEM (JPAS) AND SUPPORTING SOURCES WILL
HELP ALLEVIATE THIS SITUATION.
2. JPAS IS AN EXTREMELY USEFUL TOOL. HOWEVER, IT IS ONLY AS USEFUL
AS THE DATA ENTERED INTO THE PRORAM AND THERE ARE OCCASIONS WHEN
INFORMATION MAY BE MISSING. MISSING INFORMATION IN THE JPAS
DATABASE DOES NOT MEAN A MARINE OR CIVILIAN MARINE HAS NO
INVESTIGATION, ELIGIBILITY OR ACCESS TO CLASSIFIED INFORMATION. THE
FOLLOWING PROCEDURES WILL BE IMPLEMENTED IMMEDIATELY TO PROPERLY AND
EFFECTIVELY DETERMINE THE STATUS OF INVESTIGATIONS BEFORE A REQUEST
FOR INVESTIGATION IS SUBMITTED. THESE PROCEDURES SHOULD BE FOLLOWED
IN THE ORDER LISTED:
A. REVIEW THE PERSON SUMMARY SCREEN IN JPAS. IF NO OPEN OR
COMPLETED INVESTIGATION APPEARS IN THE OPEN INVESTIGATION DATA FIELD
AT THE TOP OF THE SCREEN, REVIEW THE INFORMATION UNDER
'INVESTIGATION SUMMARY' OR ADJUDICATION SUMMARY' AT THE BOTTOM OF
THE PERSON SUMMARY SCREEN. IF NOTHING APPEARS, SELECT THE 'PERFORM
SII SEARCH' AT THE BOTTOM OF THE SCREEN (NOTE: THIS LINK WILL ONLY
BE AVAILABLE IF YOU OWN OR SERVICE THE INDIVIDUAL IN YOUR PSM NET.)
IF NO INFORMATION IS AVAILABLE, MOVE TO STEP 'B' BELOW.
B. CONTACT THE DONCAF HELP DESK AT (202) 433-8880 TO OBTAIN A
STATUS ON THE INDIVIDUAL'S CLEARANCE ELIGIBILITY. YOU WILL NEED THE
INDIVIDUAL'S SSN AND YOU'LL NEED TO IDENTIFY YOURSELF AS THE UNIT'S
SECURITY MANAGER. IF THE CAF HAS NO INFORMATION ON THE
INVESTIGATION, MOVE TO STEP 'C' BELOW.
C. CONTACT THE OFFICE OF PERSONNEL MANAGEMENT (OPM) HELP DESK AT
(724) 794-5612. REQUEST A STATUS ON THE INDIVIDUAL'S INVESTIGATION.
 YOU WILL NEED THE INDIVIDUAL'S
FULL NAME, SSN AND DATE OF BIRTH AND BE REQUIRED TO IDENTIFY
YOURSELF AS YOUR UNIT'S SECURITY MANAGER AND PROVIDE YOUR SUBMITTING
OFFICE NUMBER (SON) IN ORDER TO OBTAIN THE INFORMATION YOU NEED. IF
NO INFORMATION IS AVAILABLE REGARDING OPEN OR SUBMITTED
INVESTIGATIONS, A NEW INVESTIGATION IS WARRANTED.
3. UTILIZATION OF JPAS TO THE FULLEST EXTENT POSSIBLE WILL PROVIDE
NECESSARY INFORMATION TO GAINING COMMANDS AND WILL MAINTAIN AN
ACCURATE RECORD FOR THE CURRENT COMMAND. IN THAT REGARD, THE
FOLLOWING FEATURES OF JPAS MUST BE UTILIZED TO ENSURE NO LOSS OF
ACCOUNTABILITY IN TRACKING INVESTIGATIVE SUBMISSIONS:
A. THE EPSQ SUBMITTED LINK WILL BE COMPLETED WHEN AN INVESTIGATION
IS MAILED OR SUBMITTED FROM AN ORGANIZATION.
B. TO ENSURE ACCURATE FOLLOW-UP ON THE OPENING OF INVESTIGATIONS,
CREATE A LOCAL TICKLER FILE ITEM OR SELECT THE 'SUSPENSE DATA' LINK
IN JPAS TO CREATE AN ELECTRONIC TICKLER ITEM. THE SUSPENSE DATE
SHOULD BE SET AT 30 DAYS. IF THE INVESTIGATION DOES NOT SHOW AS
OPEN IN JPAS WITHIN 30 DAYS, CONTACT THE OPM HELP DESK TO DETERMINE
THE STATUS AND CORRECT PROBLEMS.
C. IF A MARINE OR CIVILIAN MARINE TRANSFERS FROM YOUR COMMAND PRIOR
TO AN INVESTIGATION OPENING IN JPAS, SELECT THE REMARKS LINK IN JPAS
AND OUTLINE THE ISSUE. YOU SHOULD STATE WHAT YOU HAVE DONE, WITH
WHOM YOU HAVE SPOKEN AND WHAT YOU BELIEVE THE NEXT STEPS TO BE. YOU
SHOULD ALSO SEND A COPY OF ALL ASSOCIATED SUBMISSIONS TO THE GAINING
COMMAND. PROVIDING THESE DOCUMENTS ELECTRONICALLY WILL SAVE THE
GAINING COMMAND MUCH EFFORT IN FOLLOW-UP ACTIONS. 
4. PAR 6-12(1)(A) OF THE REFERENCE CLEARLY STATES THAT UNITS HAVE A
RESPONSIBILITY TO DETERMINE IF REQUIRED INVESTIGATIONS ALREADY EXIST
PRIOR TO SUBMISSION OF A PSI. YOUR COOPERATION IS CRUCIAL IN THE
ADMINISTRATION OF THE PERSONNEL SECURITY PROGRAM.
5. POINT OF CONTACT IS MR. W.T. POTTS, JR. OR MSGT D. HOPEWELL AT 
(703) 614-2320 OR DSN 224-3609